POLICIES
Privacy Policy
At the Indian Family Institute (IFI), we are committed to the highest standards of professional ethics, client confidentiality, and mental health privacy.
1. Clinical Confidentiality
All counselling and therapeutic sessions conducted by IFI practitioners are strictly confidential. No clinical notes, personal identification, or therapeutic information will be shared with outside parties without your explicit, written consent, except where required by law.
Legal Exceptions to Confidentiality:
- Clear and imminent danger of harm to yourself or others.
- Suspected abuse or neglect of children, elderly persons, or vulnerable adults.
- Court orders or subpoenas issued by a court of law.
2. Clinical Records & Data Security
We maintain secure records of your counseling sessions. These records are protected using robust technological safeguards. Access to clinical cases is restricted solely to your assigned therapist and professional supervisors on a need-to-know basis, ensuring standard clinical oversight.
3. Personal Information Collected
We collect personal identifiers (such as name, email, phone number, and mailing address) only when voluntarily provided via our contact or partnership inquiry forms. This information is exclusively used to communicate with you and is never sold, shared, or distributed to third-party marketing services.
4. Your Rights
As a client, you have the right to request access to a summary of your therapeutic records, discuss your treatment plan, and request corrections or changes to your contact information at any time.
5. Updates to this Policy
We may periodically update this Privacy Policy to reflect changing ethical, legal, or administrative frameworks. The date of the last revision will be clearly posted at the bottom of the page.
Last Updated: May 2026